Shipping and Delivery

Shipping and Delivery Policies and Services

We understand your need to receive your order promptly and affordably; therefore we process orders throughout Monday to Saturday and provide free standard shipping on thousands of designs. We offer delivery all over India. Shipping costs are determined by factors such as item size, weight, destination and more.

An order typically gets delivered in minimum 1 to maximum 8 business days with in India under normal conditions.

How to Track Your Order

The shipping confirmation email you receive after payment is approved and your order leaves our warehouse will contain an order number you can use to track your shipment until it arrives at your door.

Out of Stock items

It is our goal to keep all listed merchandise in stock, but we may occasionally run out. We will notify you by email if we are out of stock on an item you ordered. You will then have the option of continuing/changing with the order or cancelling it.

Cancellations and Changes

We recommend you contact Customer Service immediately if you wish to cancel or make changes to an order at +919811033372 (Monday - Saturday 09:30 AM to 6 PM) The majority of items ship within two business days, with some items shipping the same day of your order, so if you wish to change or cancel your order, please let us know as soon as possible. You will not be guaranteed a cancellation / change until you receive an email confirming it. However if the request is made at a time when the product it is already in transit, a nominal In-transit cancellation fee will be charged of 10% of the order value. This is due to the nature of our products which are high-quality fragile items, once in transit, we expect our guests to share a part of the shipping charges already borne by us.

Damaged Merchandise

Despite our best efforts, sometimes breakage does occur. We will replace damaged merchandise as soon as possible if you receive it. We make every effort to pack items so they will arrive at your door safely. Upon receiving the package, please make a video while opening the box and contact Customer Service within 24 hours, and keep all packing materials and boxes. Call +91 9811033372 (Monday - Saturday 09:30 AM to 6 PM).

Additional Help

Please contact Customer Service at +91 9811033372 (Monday - Saturday 09:30 AM to 6 PM) if you have any concerns about your order.

Disclaimer & Limitation of Liability

Please note that the terms and conditions specified above are not necessarily implied by law and are strictly limited to the duration and scope explicitly stated on this website. KapoorLampshades.com shall not be liable for any incidental, special, or consequential damages—including, but not limited to, personal injury, loss of business, profits, data, or usage—arising out of or in connection with the use, misuse, or performance of any product, whether the claim is based on contract, tort, negligence, or otherwise. This limitation of liability applies to the fullest extent permitted by applicable law. These conditions do not affect any other terms or provisions contained on this website, nor do they affect your statutory rights as a consumer under the laws of India.